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Features

  • Enables collapsing of JIRA Service Desk Queues

Prerequisites

  • JIRA Service Desk

Installation

Usage

  • After installation you just have to add a new Queue with a  symbol (downwards arrow with tip rightwards) in the name to your Service Desk.
    There is an information section right above the text field where you can cope the arrow from. 
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  • The new Queue will be come the child of the previous ordinary queue and can be easily moved by dragging & dropping to the proper position.

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  • Child Queues of a Queue can be collapsed by pushing the Collapse Button  (with a ˅ symbol) left to a Queues name with Child Queues.

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  • By clicking the Collapse Button (with a > symbol) again, all the Child Queues are shown again.

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