Automatic Zone Selection with JIRA Mail Handler
- Nikola ILO (Deactivated)
Owned by Nikola ILO (Deactivated)
Problem Statement
The Zone Field is not properly initialized when Issues get created by JIRA Mail Handler. This may lead to invisible issues or accidental selection of a wrong Zone.
Solution
You can add the Initialize Zone Field from Reporter workflow postfunction to the create transition of your workflow. The postfunction selects a value for a Zone Field according to the reporter of the issue.
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